Claire Manuel runs an eye over Procter & Gamble’s weighty 2017 Citizenship Report
Consumer goods giant P&G was founded on three core themes: purpose, values and principles, which have underpinned its operations for 180 years. Founded in 1837 by candle-maker William Procter and soap-maker James Gamble, the American multinational is headquartered in Cincinnati, Ohio. Operating in 70 countries, P&G products are bought by five billion people globally and the company achieved net sales of $65.1bn in 2017. Brands include such household names as Head & Shoulders, Ariel, Charmin, Fairy, Febreze, Gillette and Oral-B.
P&G, which ranks 15th on the Forbes Just 100 list of America’s best corporate citizens, has published an annual sustainability report since 1999. In 2016 it was expanded to include a comprehensive overview of the company’s citizenship priorities. These included assisting with humanitarian disasters, innovation in recycling and instigating conversations about gender and racial bias.
The company’s weighty 2017 Citizenship Report (136 pages) demonstrates how P&G’s social responsibility work comes together. Before compiling it, P&G consulted around 80 stakeholders in an issue prioritisation exercise to better understand the citizenship issues relevant to them. These stakeholders included investors, civil society groups, retailers, suppliers, industry organisations, experts and P&G employees.
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